On-Time Guarantee
BOWA is pleased to offer the area’s first On-Time Guarantee for remodeling and custom home projects.
We understand that our clients want a proven process that delivers a quality product on time and on budget. With more than 20 years of experience, we know this type of success requires a shared commitment from all parties involved. BOWA’s On-Time Guarantee calls on the client to work in cooperation with the BOWA team to make timely decisions and fully prepare the project for efficient construction.
BOWA’s On-Time Guarantee conveys our commitment to this process and to ensuring our clients’ total satisfaction.
How Does the On-Time Guarantee Work?
From the beginning of the process, BOWA’s team works closely with the client to ensure that a complete, accurate set of plans, scope of work and budget are prepared and ready for construction. The client’s consistent involvement in and ability to meet deadlines during the development
of the design package is critical to ensuring that the project is poised
for success.
Once the project moves into production, the BOWA team continues to draw on its years of experience to keep construction running efficiently and on target. If modifications are being considered that will affect the schedule – positively or negatively – or if issues arise, it is our job to make sure the client has the necessary information to make educated decisions in a
timely manner.
Assuming the client meets his or her obligations, BOWA will commit to doing its part in completing the project on time. BOWA formalizes this commitment with our On-Time Guarantee.
What Exactly is BOWA’s On-Time Guarantee?
In our On-Time Guarantee, BOWA promises to achieve substantial completion by the agreed-upon delivery date. If BOWA is not able to meet this deadline, the client will receive airfare and up to one week’s accommodations at Exclusive Resorts*, a leading luxury residence club. This guarantee is extended to all BOWA clients, provided the client upholds his or her role in the partnership as outlined in the “BOWA Partnership Agreement and Schedule Guarantee.”
The BOWA team is so confident in our experience and proven processes that we are pleased to make this valuable commitment to our clients.
*Exclusive ResortsSM is a service mark of Exclusive Resorts, LLC. For more information, visit www.exclusiveresorts.com.